Proposed changes to F.O.S. basis of charge
| 25 Jan 2012
The Financial Ombudsman Service is consulting on proposals to amend the basis of charges levied upon firms complained about, from allowing 3 free cases to allowing 25 free cases, before "per case" charges are billed. This would result in 99% of all firms paying no contribution towards the F.O.S.'s costs, as the cost will fall only upon the 1% of firms that generate 70% of their work-load. It seems that, for once, such proposals are likely to benefit smaller firms that generate very few complaints.
Autumn Symposium 2011
| 04 Nov 2011
This year's Autumn Symposium was held on Thursday 3rd. November at Little Hallingbury Mill, near Bishop's Stortford. The proposed clarification to the Association's Constitution was discussed and presentations were given on the often inadequate measures taken to dry out flooded buildings and avoid future problems from toxic mould, as well as recent legal cases affecting loss adjusters and the difficulties of complying with the Civil Procedure Rules relating to Part 36 offers. As always, the event proved to be a valuable opportunity to network with other member firms.
Riot Damage
| 12 Aug 2011
Most household and commercial policies will cover riot damage but there is often a requirement that claims must be lodged within 7 days. Insurers and uninsured home and business owners may claim compensation from the police authority under the Riot (Damages) Act, 1886. The previous time limit of 14 days has been increased to 42 days from the date of the incident. Further details and a copy claim form is currently available at www.direct.gov.uk.
The Bribery Act, 2010
| 01 Jul 2011
The Bribery Act, 2010 came into force on 1 July 2011. It is mainly concerned with businesses operating in overseas markets rather than with reasonable hospitality or low value gifts. A business is, however, required to show that it has adequate measures in place to detect and avoid bribery but these are only required to be proportionate to the size of company and the potential risk.
Steve Higham
| 16 Jun 2011
It is with regret that we have to announce the recent death of Steve Higham, the principal of Steve Higham Associates, and who has previously operated as an independent loss adjuster in the Manchester area for many years. Our condolences are sent to his family and friends.